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IGO Online Complaint Form

Important notes before sending a complaint to the IGO:

  • The IGO is the independent UNHCR authority mandated to follow up on issues pertaining to possible misconduct by persons or entities that have a contractual link to UNHCR. If you wish to report a misconduct allegation, please fill the IGO complaint form below and provide as much detail as possible.

  • The Investigation Service of the IGO does not have the authority to deal with protection/assistance related requests. This means that the IGO cannot review individual refugee claims, cannot provide individuals with assistance (cash, medical or other), and cannot assist with resettlement. For these matters, please visit theUNHCR Help platform containing information for refugees, asylum-seekers and stateless people
  • UNHCR staff and affiliate personnel who wish to contest an administrative decision are advised to address their grievance to the Support Desk for Workplace Concerns. Please contact the Support Desk without delay, as specific deadlines apply to contesting administrative decisions. For more information on where to go for help, please see the help page on the Intranet.
  • The personal contact information submitted through this form will not be used to send unsolicited email and will not be sold or provided to any third parties.

WORKPLACE ISSUE

UNHCR is committed to ensuring that the organization is built on integrity, trust, and transparency where all colleagues feel safe to speak up. In doing so, UNHCR has strengthened, and reinforced processes to respond better and faster to workplace challenges. Options, such as the Support Desk for Workplace Concerns, are available for colleagues to raise workplace issues. It offers support to the entire workforce – regardless of location and contract type – by providing advice, referring cases to the right place, and ensuring that concerns are addressed with care and followed-up. For UNHCR staff, more information about the Support Desk and other reporting alternatives for workplace issues can be found on the UNHCR Intranet. Please note the Investigation Service, reserves the right to refer such complaints to the Support Desk, where options could be further explored. If this is the case, you will be notified of the referral.

WHO is the person(s) you are complaining against?

Person 1

 

Incident 1 of person 1

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 2 of person 1

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 3 of person 1

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 4 of person 1

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 5 of person 1

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Person 2

Incident 1 of person 2

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 2 of person 2

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 3 of person 2

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 4 of person 2

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 5 of person 2

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Person 3

Incident 1 of person 3

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 2 of person 3

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 3 of person 3

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 4 of person 3

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 5 of person 3

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Person 4

Incident 1 of person 4

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 2 of person 4

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 3 of person 4

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 4 of person 4

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.
Incident 5 of Person 4
Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Person 5

Incident 1 of person 5

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 2 of person 5

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 3 of person 5

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 4 of person 5

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 5 of person 5

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

SEXUAL MISCONDUCT

Who is the person(s) you are complaining against?

Incident 1

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 2

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 3

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 4

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

Incident 5

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.
Please visit the UNHCR Help platform to find information about asylum, legal assistance, education and other services for refugees, asylum-seekers and stateless people and how to contact our office in the country you are in.
 

OTHERS

Only images and PDF files can be uploaded here. Allowed types: pdf, gif, jpg, jpeg, png, bmp. Maximum 4 files with a maximum of 10MB in total. Please note that you cannot upload more than 20MB across all fields in this form.

WHO do you think is/are the person(s) responsible for the misconduct?


Please click submit to send your complaint to the IGO.

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