Zambia
Zambia
Zambia hosts over 105,000 refugees, asylum-seekers and others of concern. The majority of people of concern (POCs) are refugees from the Democratic Republic of Congo (DRC), Burundi, as well as Angolan and former Rwandan refugees. They reside in the three designated refugee settlements of Mantapala, Meheba and Mayukwayukwa, as well as in Lusaka and other urban centres.
UNHCR has four offices in Zambia, including a Representation Office in Lusaka, Field Offices in Solwezi and Kawambwa, and a Field Unit in Kaoma.
UNHCR, working with Government line ministries, sister UN agencies and other partners, provides comprehensive response and solutions-oriented support in various sectors, including livelihoods, health, education, sports and self-reliance activities to POCs. Within the context of the Global Compact on Refugees (GCR) and the Comprehensive Refugee Response (CRR), UNHCR also advocates for the inclusion of refugees and their immediate hosts in the national service delivery system, applying the whole-of-society approach.
In the context of the COVID-19 pandemic, UNHCR has adapted work modalities to continue delivering protection and assistance to POCs in Zambia in close coordination with the Government of Zambia and other stakeholders.
Additional information
For information about our work in Zambia:
For legislation, case law and UNHCR policy relating to claims for international protection, visit Refworld.
Office contact details
The UNHCR Representative in Zambia
Street Address:
Horizon House, Plot 17C, Leopards Hills Roads, Kabulonga, Lusaka, Zambia
Mailing Address:
P.O. Box 32542, 10101 Lusaka, Zambia
Phone:
+41 22 739 7234
Fax:
+41 22 739 7235
Email:
[email protected]
Time zone:
GMT +2
Working hours
- Monday: 8:00 - 17:00
- Tuesday: 8:00 - 17:00
- Wednesday: 8:00 - 17:00
- Thursday: 8:00 - 17:00
- Friday: closed
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, New Year's Holiday
- 7 April 2023, Good Friday
- 10 April 2023, Easter Monday
- 21 April 2023, Eid Al-Fitr
- 1 May 2023, Labour Day
- 30 June 2023, Eid-al-Adha
- 3 July 2023, Heroes Day
- 4 July 2023, Unity Day
- 24 October 2023, Independence Day
- 25 December 2023, Christmas Day
The UNHCR Head of Field Office at Solwezi
Street Address:
2410 Riverside, Solwezi, Zambia
Mailing Address:
P.O. Box 110132, Solwezi, Zambia
Phone:
+260 218 821545
Fax:
+260 218 821170
Email:
[email protected]
Time zone:
GMT +2
Working hours
- Monday: 8:00 - 17:00
- Tuesday: 8:00 - 17:00
- Wednesday: 8:00 - 17:00
- Thursday: 8:00 - 17:00
- Friday: 8:00 - 13:30
- Saturday: closed
- Sunday: closed
Public holidays
- 2 January 2023, New Year's Holiday
- 7 April 2023, Good Friday
- 10 April 2023, Easter Monday
- 21 April 2023, Eid Al-Fitr
- 1 May 2023, Labour Day
- 30 June 2023, Eid-al-Adha
- 3 July 2023, Heroes Day
- 4 July 2023, Unity Day
- 24 October 2023, Independence Day
- 25 December 2023, Christmas Day