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Jordan

Jordan is one of the countries most affected by the Syria crisis, hosting the world’s second-highest number of refugees per capita. Some 730,000 refugees are registered with UNHCR, predominantly from Syria, with large groups from Iraq, Yemen, Sudan, and Somalia. Some 81 per cent live in urban areas outside of refugee camps.

Jordan continues to be an exemplary host, including refugees in key national systems such as healthcare and education. Syrian refugees are also allowed to work in certain sectors, giving them access to livelihood opportunities.

UNHCR in Jordan works closely with the Government of Jordan and numerous other national and international partners in providing protection and assistance to refugees, asylum-seekers, and Jordanian communities affected by the presence of refugees. UNHCR also provides over 200,000 vulnerable refugees in camps and host communities with regular cash assistance to support them in meeting their most basic needs.

Over the years, UNHCR, with the support of the government, donors, and partners, has led on several innovative solutions to facilitate refugee access to services. For instance, UNHCR has recently partnered with a number of actors to roll-out the distribution of cash assistance through mobile wallets. With the vast majority of refugees in Jordan already enrolled in this technology, refugees are granted more flexibility, security, and control over the assistance they receive from UNHCR.

UNHCR maintains a robust presence in Jordan, with some 500 staff, running three main offices across the country – Amman, Irbid and Mafraq. It also has presence in Jordan’s two main refugee camps, Azraq and Zaatari, where UNHCR leads a range of activities and services in the refugee camps, including camp coordination, protection and outreach, community services, livelihoods, shelter, and energy.

After over a decade of Syria crisis, the refugee response in Jordan is facing a funding crisis. UNHCR is actively working with the Jordanian government, partners, and donors to ensure continued access to services and sustained humanitarian and development support to the refugee response.

Additional information

For information about our work in Jordan:

Help

Are you a refugee or asylum-seeker in Jordan? Find information about your rights and available services on our HELP site.

 

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Jordan website

Visit the UNHCR Jordan website for more information on our work in the area and the latest local news and stories.

Jordan (English) website

Jordan | (الأردن (العربية

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Operational updates

For up-to-date information about our programmes and operations in Jordan, including funding level and donor contributions, visit Global Focus, UNHCR's reporting portal.

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Office contact details

The UNHCR Representation in Jordan – Country office Amman

Street Address:
Khalda, 319 Wasfi Al-Tal St. corner George Musa Fram St, Amman, Jordan

Mailing Address:
P.O. Box 17101, 11195 Amman, Jordan

Phone:
+962 6 530 2000

Time zone:
GMT +3

    Working hours

    • Monday: 8:00 - 15:45
    • Tuesday: 8:00 - 15:45
    • Wednesday: 8:00 - 15:45
    • Thursday: 8:00 - 15:45
    • Friday: closed
    • Saturday: closed
    • Sunday: 8:00 - 15:45

    Irbid Field Office

    Street Address:
    Zabda Farkouh, L701, P11, Irbid, Jordan

    Mailing Address:
    P.O. Box 3771, 21110 Irbid, Jordan

    Phone:
    +962 2 720 1900

    Fax:
    +962 2 724 9429

    Time zone:
    GMT +3

      Working hours

      • Monday: 8:30 - 16:15
      • Tuesday: 8:30 - 16:15
      • Wednesday: 8:30 - 16:15
      • Thursday: 8:30 - 16:15
      • Friday: closed
      • Saturday: closed
      • Sunday: 8:30 - 16:15

      RO – Regional Office

      Street Address:
      Bldg. 177, Princess Basma Street, Abdoun Alshamali, Amman, Jordan

      Mailing Address:
      P.O.Box 940033, 11194 Amman, Jordan

      Phone:
      +962 0 6 5100 460

      Fax:
      +962 0 6 586 2331

      Email:
      jorrbmena@unhcr.org

      Time zone:
      GMT +3

        Working hours

        • Monday: 8:30 - 16:00
        • Tuesday: 8:30 - 16:00
        • Wednesday: 8:30 - 16:00
        • Thursday: 8:30 - 16:00
        • Friday: closed
        • Saturday: closed
        • Sunday: 8:30 - 16:00

        Office contact details

        The UNHCR Representative in Jordan

        Street Address:
        Khalda, 319 Wasfi Al-Tal St. corner George Musa Fram St, Amman, Jordan
        Mailing Address:
        P.O. Box 17101, 11195 Amman, Jordan
        Telephone:
        Time Zone:
        GMT + 2
        Working Hours
        Monday: 8:00 - 15:45
        Tuesday: 8:00 - 15:45
        Wednesday: 8:00 - 15:45
        Thursday: 8:00 - 15:45
        Friday: closed
        Saturday: closed
        Sunday: 8:00 - 15:45
        Public Holidays:
        17 April 2022, Palm Sunday (Eastern) / Easter
        02 May 2022, Eid Al-Fitr
        03 May 2022, Eid Al-Fitr
        26 May 2022, Independence Day
        10 July 2022, Eid Al-Adha
        11 July 2022, Eid Al-Adha
        28 July 2022, Islamic New Year
        09 October 2022, Prophet Mohamed¿s birthday
        25 December 2022, Christmas Day

        Field Office in Irbid

        Street Address:
        Zabda Farkouh, L701, P11, Irbid, Jordan
        Mailing Address:
        P.O. Box 3771, 21110 Irbid, Jordan
        Telephone:
        Facsimile:
        2 724 9429
        Time Zone:
        GMT + 2
        Working Hours
        Monday: 8:30 - 16:15
        Tuesday: 8:30 - 16:15
        Wednesday: 8:30 - 16:15
        Thursday: 8:30 - 16:15
        Friday: -
        Saturday: -
        Sunday: 8:30 - 16:15
        Public Holidays:
        17 April 2022, Palm Sunday (Eastern) / Easter
        02 May 2022, Eid Al-Fitr
        03 May 2022, Eid Al-Fitr
        26 May 2022, Independence Day
        10 July 2022, Eid Al-Adha
        11 July 2022, Eid Al-Adha
        28 July 2022, Islamic New Year
        09 October 2022, Prophet Mohamed¿s birthday
        25 December 2022, Christmas Day

        RO - Regional Office

        Street Address:
        Bldg. 177, Princess Basma Street, Abdoun Alshamali, Amman, Jordan
        Mailing Address:
        P.O.Box 940033, 11194 Amman, Jordan
        Telephone:
        Facsimile:
        +962 0 6 586 2331
        Time Zone:
        GMT + 2
        Working Hours
        Monday: 8:30 - 16:00
        Tuesday: 8:30 - 16:00
        Wednesday: 8:30 - 16:00
        Thursday: 8:30 - 16:00
        Friday: closed
        Saturday: closed
        Sunday: 8:30 - 16:00