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Colombia

Colombia has seen the massive inflow of millions of refugees and migrants from Venezuela, the largest forced displacement crisis ever in Latin America. There are currently millions of Venezuelan refugees and migrants living in Colombia, the majority seeking to regularize their condition.

Despite the 2016 Peace Agreement, conflict and armed violence continue to uproot Colombians and, in a growing and worrying trend, also Venezuelans residing in Colombia. As of 2022, over 9 million people have been registered as victims of Colombia’s 60-year armed conflict and have suffered forced internal displacement.

Because Colombians and Venezuelans affected by conflict experience many of the same protection risks and needs, UNHCR has adopted a community and area-based approach with an Age, Gender and Diversity (AGD) lens to ensure that all people of concern can access rights, services and solutions, and are able to participate in the decisions that affect their lives.

UNHCR established its presence in Colombia in 1997 to support the creation of a national asylum system and to respond to the internal conflict, contributing to the prevention of forced displacement. Internally displaced people, Venezuelan refugees and migrants and conflict-affected populations are spread across the country, oftentimes in hard-to-reach areas. UNHCR’s field presence is essential and focused in areas with the greatest concentration of persons of concern, including urban centres (e.g., Barranquilla, Bogotá, Cali, Cúcuta and Medellín), border areas with Venezuela, Ecuador and Panama and the Pacific Coast region.

UNHCR´s response is based on four integrated strategic lines – prevention and protection, assistance, empowerment and solutions – all of which seek to enhance access to protection and solutions for all the people we serve: asylum seekers and refugees, internally displaced, people at risk of statelessness and host communities.

Additional information

For information about our work in Colombia:

Office contact details

UNHCR Branch Office and Field Office Bogotá

Street and mailing address:
Calle 71 #12-25, Barrio Quinta Camacho

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Sub Office Barranquilla

Street and mailing address:
Cra. 54 # 68-196 Edificio Prado Office Center – Oficina 901/1001

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Office Riohacha

Street and mailing address:
Calle 2 #7 Esquina frente a los cajeros de Davivienda, Barrio Arriba

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Unit Maicao

Street and mailing address:
Carrera 13 #15-53

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Sub Office Cúcuta

Street and mailing address:
Calle 15A #3E-43, Barrio Caobos

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:00 – 12:00; 14:00 – 18:00
  • Tuesday: 8:00 – 12:00; 14:00 – 18:00
  • Wednesday: 8:00 – 12:00; 14:00 – 18:00
  • Thursday: 8:00 – 12:00; 14:00 – 18:00
  • Friday: 8:00 – 12:00; 14:00 – 18:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Office Arauca

Street and mailing address:
Calle 20 #24-68, Barrio La Esperanza

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:00 – 12:00; 14:00 – 18:00
  • Tuesday: 8:00 – 12:00; 14:00 – 18:00
  • Wednesday: 8:00 – 12:00; 14:00 – 18:00
  • Thursday: 8:00 – 12:00; 14:00 – 18:00
  • Friday: 8:00 – 12:00; 14:00 – 18:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Unit Bucaramanga

Street and mailing address:
Cra 38 #46-48 Edificio Torreon de la Sierra, Cabecera del llano

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:00 – 12:30; 14:00 – 17:30
  • Tuesday: 8:00 – 12:30; 14:00 – 17:30
  • Wednesday: 8:00 – 12:30; 14:00 – 17:30
  • Thursday: 8:00 – 12:30; 14:00 – 17:30
  • Friday: 8:00 – 12:30; 14:00 – 17:30
  • Saturday: closed
  • Sunday: closed

UNHCR Sub Office Medellín

Street and mailing address:
Calle 7D #43C-72, Barrio Astorga, El Poblado

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:00 – 12:30; 14:00 – 17:30
  • Tuesday: 8:00 – 12:30; 14:00 – 17:30
  • Wednesday: 8:00 – 12:30; 14:00 – 17:30
  • Thursday: 8:00 – 12:30; 14:00 – 17:30
  • Friday: 8:00 – 12:30; 14:00 – 17:30
  • Saturday: closed
  • Sunday: closed

UNHCR Field Office Apartadó

Street and mailing address:
Calle 99 #105B-72, Barrio Ortiz

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:00 – 12:30; 14:00 – 18:00
  • Tuesday: 8:00 – 12:30; 14:00 – 18:00
  • Wednesday: 8:00 – 12:30; 14:00 – 18:00
  • Thursday: 8:00 – 12:30; 14:00 – 18:00
  • Friday: 8:00 – 12:30; 14:00 – 17:30
  • Saturday: closed
  • Sunday: closed

UNHCR Field Office Quibdó

Street and mailing address:
Calle 21 #4-82, Barrio La Yesquita

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 13:30 – 17:30
  • Tuesday: 9:00 – 12:00; 13:30 – 17:30
  • Wednesday: 9:00 – 12:00; 13:30 – 17:30
  • Thursday: 9:00 – 12:00; 13:30 – 17:30
  • Friday: 9:00 – 12:00; 13:30 – 17:30
  • Saturday: closed
  • Sunday: closed

UNHCR Field Unit Montería

Street and mailing address:
Cra 15 #27-08, Barrio Costa de Oro

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:00 – 12:30; 13:30 – 17:30
  • Tuesday: 8:00 – 12:30; 13:30 – 17:30
  • Wednesday: 8:00 – 12:30; 13:30 – 17:30
  • Thursday: 8:00 – 12:30; 13:30 – 17:30
  • Friday: 8:00 – 12:30; 13:30 – 17:30
  • Saturday: closed
  • Sunday: closed

UNHCR Field Unit Pereira

Street and mailing address:
Complejo Urbano Diario del Otún, Carreras 9 y 10 - Local 36

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 8:00 – 12:00; 13:00 – 17:00
  • Tuesday: 8:00 – 12:00; 13:00 – 17:00
  • Wednesday: 8:00 – 12:00; 13:00 – 17:00
  • Thursday: 8:00 – 12:00; 13:00 – 17:00
  • Friday: 8:00 – 16:00
  • Saturday: closed
  • Sunday: closed

UNHCR Sub Office Cali

Street and mailing address:
Avenida 5C Norte #24-24/26, Barrio San Vicente

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Office Pasto

Street and mailing address:
Calle 35A #18-87, Barrio Versalles

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Unit Mocoa

Street and mailing address:
Calle 12 Carrera 11 esquina, Barrio Obrero

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Unit Buenaventura

Street and mailing address:
Carrera 47D #5-51, Barrio Galeón.

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

UNHCR Field Unit Popayán

Street and mailing address:
Calle 20N #7A-34, Barrio Ciudad Jardín

Email:
[email protected]

Time zone:
GMT -5

Working hours

  • Monday: 9:00 – 12:00; 14:00 – 17:00
  • Tuesday: 9:00 – 12:00; 14:00 – 17:00
  • Wednesday: 9:00 – 12:00; 14:00 – 17:00
  • Thursday: 9:00 – 12:00; 14:00 – 17:00
  • Friday: 9:00 – 12:00; 14:00 – 17:00
  • Saturday: closed
  • Sunday: closed

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