“Never assume you know the communications eco-system – never think you know how people share information and which sources they trust better than community members themselves”. These were the words I found myself repeating in South Sudan, whilst supporting the recent...
Technical Top Trumps Having never worked with an innovation unit -let alone been in an innovation ‘Lab’ before-it’s fair to say I had an ‘innovation complex’ when starting as the Emergency Lab Manager. For many, innovation is synonymous with the use of technology....
Najwan Aldorgham Field Associate Duty Station: Amman, Jordan I’m addressing the challenge of how to sustain a two-way communication between UNHCR and refugees without facing the challenge of “losing contact”. Contact is lost and communication stops when refugees...
Rina Komiya Associate Protection Officer Duty Station: Kasulu, Tanzania I’m addressing the challenge of how to create more sustainable and empowered communications amongst refugees and with UNHCR at Nyarugusu. We are looking to address three challenges: the lack of...
Using CwC as a tool when fast-paced transit turns to frustration and uncertainty In January 2016, the Emergency Lab posted a blog about the different challenges humanitarian responders faced when trying to communicate with refugees and migrants making their way...
