Using CwC as a tool when fast-paced transit turns to frustration and uncertainty In January 2016, the Emergency Lab posted a blog about the different challenges humanitarian responders faced when trying to communicate with refugees and migrants making their way...
The Emergency Lab’s First Words: Translation Cards During our first scoping mission to fYR Macedonia late last year, the Emergency Lab identified the complexity of working in multiple languages as a key challenge. Ensuring that we share accurate information with...
What is the Emergency Lab? Some of the greatest opportunities can also be quite daunting, can’t they? This is certainly the feeling I had when I realised that I was to be part of a new Emergency Lab that was being set up inside UNHCR. The Innovation Unit, along with...
The challenge is obscured by ‘complexity’ “It’s like no other emergency” or “there are huge challenges, like nowhere I’ve ever worked” are common phrases I’ve found myself saying post deployment to almost every humanitarian operation I’ve worked in. I’m definitely not...
Less than a month ago I attended the World Humanitarian Summit Global Consultation in Geneva. Beyond all the long panel discussions, and intense networking among the relatively exclusive crowd, I found myself in an Innovation Marketplace. While my stand (with my...
Project Background The majority of refugees and asylum seekers in Costa Rica live in urban settings. Because urban refugees are dispersed and mobile (compared to refugees who live in camps or settlements), communicating with them can be challenging for organizations...