UNHCR Evaluation Office

2023-2024 Year in Review Portal

Evaluating what works for the people we serve

Initiated 10 new evaluations, all
aligned with the organization’s
strategic areas of work

Evaluation Office's
expenditure represented
0.13% of UNHCR’s total
expenditure for 2023 (below
the recommended 0.5% - 3%)

To operationalize the 2022
Evaluation Policy, a new
evaluation strategy was
launched

The average days for
completed Management
Responses was 116

2023 UNHCR evaluations were
subject to independent external
assessment, achieving a quality
rating of 67%

(compared to 64% in 2022)

2023-2024 in Review

17 evaluations
completed

Welcome to UNHCR's Evaluation Year in Review Portal! This portal covers the reporting period of the 2023 ExCom
Report, from July 2023 till June 2024. Throughout this period, evaluation has continued to play a crucial role in
informing evidence-based decision-making, ensuring accountability and transparency, providing valuable insights,
shining a light on good practice, and taking corrective action where needed. Through evaluation, UNHCR has
been able to evaluate what works for the people we serve. In the past year, UNHCR completed 17 evaluations and
initiated 10 new evaluations in alignment with the organization’s strategic areas of work.

To operationalize the Evaluation Policy approved by the High Commissioner in 2022, a new Evaluation Strategy
was launched in January 2024. The strategy provides a clear, costed framework for delivering outcomes that seek
to improve the coverage and quality of evaluations, strengthening the capacity of managers to evaluate, as well as
enhance the culture of evidence generation and its use in results-based planning and management decision-
making.

This portal outlines the progress made in strengthening the evaluation function across UNHCR and achieving
change across the three strategic dimensions highlighted in the new strategy:

• Coverage of strategic directions with quality evaluative evidence
• Capacity to evaluate and use evidence
• Culture of evidence and learning

Welcome!

Centralized evaluations

(Commissioned by the Evaluation Office)

Decentralized evaluations

(Commissioned by Management)

The number of evaluations has grown steadily from 4 evaluations completed in 2016 to 17
evaluations in the past year.

UNHCR evaluations, which were completed in the past year, were subject to independent external
assessment and achieved an overall quality rating of 67 per cent, compared to 64 per cent in 2022.
However, during the first half of 2024, three decentralized evaluations, of which two were carried out
jointly with other United Nations agencies, did not meet quality standards and were reclassified as
unpublished studies. Remedial measures are being put in place.

Overview of evaluations completed