One message at a time, La Chama chatbot combats falsehoods

by russellneal | Jul 3, 2023 | Digital Inclusion, Digital Services

One message at a time, La Chama chatbot combats falsehoods Published February 2023 To reduce misinformation among Venezuelan refugees and migrants in Boa Vista, Brazil, UNHCR launched the La Chama chatbot in 2021. Today, this automated WhatsApp messaging tool is...

Leveraging technology to ensure water provision in refugee camps

by russellneal | Jul 3, 2023 | Working Digitally

Leveraging technology to ensure water provision in refugee camps Published September 2020 A South Sudanese refugee collects water at Bidibidi refugee settlement in Yumbe district of Northern Uganda, 2 May 2017. © UNHCR/Jiro Ose To better monitor and ensure the timely...

Enabling innovation and experimentation through UNHCR’s Digital Innovation Fund

by russellneal | Jul 3, 2023 | Digital Inclusion, Digital Protection, Digital Services

Enabling innovation and experimentation through UNHCR’s Digital Innovation Fund Published June 2023 To stimulate innovative approaches to digital technologies, UNHCR’s Digital Innovation Fund provides UNHCR colleagues with the support they need to deliver...

Co-creating digital skills training with refugees, for refugees

by russellneal | Jul 3, 2023 | Digital Inclusion

Co-creating digital skills training with refugees, for refugees Published December 2022 To create a digital skills curriculum optimized for refugees’ needs and capacities, UNHCR Indonesia took a refugee-led and community-based approach to designing and delivering...