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Doing Business with UNHCR

In trying to help and protect some of the world's most vulnerable people in so many different places and types of environment, UNHCR must purchase goods and services worldwide. This might range from buying fleets of heavy duty vehicles needed in the most inaccessible parts of the African continent to purchasing needles and thread for a self-help project in Pakistan. UNHCR also hires consultants and specialized companies and their staff for projects. Learn how to do business with us.

UNHCR’s Division of Emergency, Security and Supply (DESS) comprises the Procurement Service (PS), and the Supply Management and Logistics Service (SMLS). These are responsible for global supply chain management, operational support, planning and reporting on the use of resources. This includes the procurement of goods and services to support field operations and headquarter provision of logistical support to field operations, warehouse, stockpile, and fleet and asset management. The department oversees all supply aspects of the enterprise resource planning system and supports roll-out to the field. It also provides functional (supply chain management) training and support.

For more information, you can contact us at UNHCR Global Service Centre, Népfürdő utca 22. Budapest, Hungary, 1138, Tel: +36 1 451 51 88, Fax: +36 1 450 52 97, E-mail: hqps@unhcr.org. Mailing address: Ipoly Utca 5\b, c, d, 1133 Budapest, Hungary.

How to Become a Supplier

Information for those wishing to apply for registration as a potential supplier for UNHCR.

A Guide to Doing Business

The definitive guide for businesses wanting to partner with the UN refugee agency. Revised 2015 edition.

IP Procurement Guidelines

Guidelines covering all procurement by partners under UNHCR-funded projects.

UN Business Guidelines

Guidelines on Cooperation between the United Nations and the Business Sector.

UN Supplier Code of Conduct

Published September 2013.

General Terms and Conditions

General Terms and Conditions for doing business with UNHCR.

UNHCR Supply Catalogue, October 2011

A comprehensive catalogue with detailed specifications for the core relief items.

Introduction to UNHCR Procurement (2015)




Warning - Confidence Schemes and Scams - Procurement Matters.

Information for suppliers regarding fraudulent schemes and scams using UNHCR's name.

Expressions of Interest

Announcements inviting suppliers to express their interest in supplying goods and/or services.

Invitations to Bid

Suppliers are invited to bid through procurement notices placed here.

Requests for Proposals

Requests to submit proposals for the provision of goods and services.

Procurement Protest

UNHCR takes all complaints extremely seriously and has installed an appeals process.

Contract Awards

UNHCR decisions to award specific suppliers with a contract worth US$150,000 or more.

Frame Agreements with Suppliers

UNHCR agreements with suppliers to purchase commodities and/or services for a limited period.

How Logistical Planning Helps Refugees and Displaced PeoplePlay video

How Logistical Planning Helps Refugees and Displaced People

Every year UNHCR offices in each country go through a planning process to make sure supply chains are optimised. In looking ahead, staff can forecast demand, check whether there is sufficient capacity in the supply chain and prioritise the needs of vulnerable people.

How UNHCR Procures Life-Saving Materials and ServicesPlay video

How UNHCR Procures Life-Saving Materials and Services

To protect some of the world's most vulnerable people around the globe, the UNHCR Procurement Service works with a range of partners to make sure the right equipment is in the right place at the right time. Here's how UNHCR procures everything from Core Relief Items, such as tents and medical supplies, to office equipment like computers and pens.